AI Tenant Communication Platform
Every tenant gets instant, accurate answers. Every prospect gets immediate attention. Every team member gets their time back.
Is the 2BR on Main St still available? What's the rent?
Sarah M. • Just now
Hi Sarah! Yes, Unit 2B at 123 Main St is available for $2,400/month. It features:
- Updated kitchen with stainless appliances
- In-unit washer/dryer
- 1 covered parking space
Would you like to schedule a tour? I have availability tomorrow at 2pm or 5pm.
AutomatePM AI • Just now
Smart Solutions for Modern Property Management
AI that understands context, learns from your team, and gets smarter over time
Always-On Leasing
AI responds to prospect inquiries 24/7, answers common questions, and schedules tours automatically.
Maintenance Triage
AI collects details, categorizes urgency, and routes emergency requests to on-call staff instantly.
Renewal Assistance
AI sends renewal offers, answers tenant questions, and escalates negotiations to your team.
Payment Support
AI handles rent payment questions, sends reminders, and provides payment portal links automatically.
Conversations That Actually Work
See how AI handles real tenant and prospect interactions
Is the 2BR on Main St still available?
Yes! The 2BR at 123 Main St is available for $2,400/mo. It features updated kitchen, in-unit laundry, and parking. Would you like to schedule a tour?
My AC isn't working
I'm sorry to hear that. Let me help you submit a maintenance request. Is this an emergency? And what's your unit number?
When is my lease up?
Your lease expires on July 31, 2025. We'll be sending renewal offers starting in May. Would you like to discuss renewal options now?
Communication Without Limits
Enterprise-grade AI built specifically for property management
Smart Context Recognition
AI understands intent, not just keywords. It recognizes maintenance emergencies, leasing inquiries, and payment questions automatically.
Intelligent Escalation
Complex questions and urgent issues are automatically routed to the right team member with full conversation context.
Multi-Channel Support
One AI handles SMS, email, web chat, and portal messages—giving tenants choice while keeping everything centralized.
Brand Voice Customization
Train the AI to match your communication style, policies, and property-specific information for authentic interactions.
"AI-Guided Tours has enabled us to serve prospects around the clock, making sure we never miss a leasing opportunity. It's allowing us to staff our properties flexibly."
Real Scenarios, Real Results
See how AI handles complex situations across the tenant lifecycle
Challenge
Prospect emails at 9pm asking about availability and pricing
AI Solution
AI responds immediately with unit details, pricing, amenities, and offers to schedule a tour for the next business day
Outcome
No lost leads. Higher tour booking rate. Faster lease cycles.
Challenge
Tenant texts at midnight reporting a water leak
AI Solution
AI recognizes urgency, collects location details, notifies on-call maintenance, and keeps tenant updated on ETA
Outcome
Faster response. Better tenant satisfaction. Reduced property damage.
Challenge
300 units with leases expiring in Q3, tenants have questions
AI Solution
AI answers renewal timeline, pricing, and process questions, then escalates negotiation requests to leasing team
Outcome
Staff time saved. Consistent information. Higher retention.
Measurable Business Impact
Results property managers see within the first 60 days
Most questions answered without human involvement
Never miss an inquiry, even after hours
Instant replies keep prospects engaged
Staff focuses on complex issues only
Frequently Asked Questions
Everything you need to know about AI tenant communication
Combine AI with Other Automations
Stack multiple workflows for maximum efficiency
See AI Tenant Communication in Action
Watch a live demo and see exactly how AI will handle your tenant and prospect conversations. 30-day go-live guarantee.
Join 200+ property managers using AI to handle tenant communication