Privacy Policy

1. Introduction

AutomatePM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.automatepropertymanagement.com and use our automation services.

AutomatePM is powered by wrk.com. This policy applies to information collected through AutomatePM services. Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Fill out contact forms or request a demo
• Sign up for our services or create an account
• Subscribe to our newsletter or resources
• Communicate with us via email, phone, or chat
• Use our ROI calculator or other interactive tools

This information may include:

• Name and contact information (email, phone number, company name)
• Property management details (number of units, property types)
• Business information and automation requirements
• Payment and billing information
• Communications and support inquiries

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Referral sources and search terms
• Cookies and similar tracking technologies

2.3 Third-Party Data

We may receive information about you from third-party services you connect to AutomatePM (e.g., property management systems, email platforms, calendar applications).

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our automation services
• Communication: To respond to inquiries, send updates, and provide customer support
• Personalization: To customize your experience and recommend relevant solutions
• Analytics: To understand how users interact with our website and services
• Marketing: To send promotional materials, case studies, and educational content (with your consent)
• Security: To detect, prevent, and address fraud or security issues
• Legal Compliance: To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting providers (for data storage and processing)
• Email service providers (for communications)
• Analytics platforms (for usage insights)
• Payment processors (for billing)
• CRM and marketing automation tools

4.2 wrk.com

As AutomatePM is powered by wrk.com, we share necessary information with wrk.com to deliver our services effectively.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication protocols
• Regular security audits and monitoring
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at our contact page.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though this may limit certain features.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how you use our site
• Marketing cookies: Used to deliver relevant advertising
• Preference cookies: Remember your settings and preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

We primarily serve property managers in North America. If you access our services from outside North America, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your jurisdiction.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: