How Skyline Property Management Eliminated Missed Renewals and Saved $180K Annually
A growing property management company automated their lease renewal process, achieving 100% renewal outreach and recovering $180K in lost turnover costs.
The Challenge
Skyline Property Management was experiencing rapid growth, but their manual lease renewal process couldn't keep up. Missed renewal opportunities were costing them thousands in turnover expenses while staff struggled to track which leases needed attention.
The Problem
- •3-5 renewals missed every month
- •$3,500 average turnover cost per unit
- •Spreadsheet-based tracking system
- •Inconsistent outreach timing
Impact on Business
- •$180K annual turnover costs
- •18+ hours/week on manual tracking
- •Lower tenant satisfaction scores
- •Reactive rather than proactive
The Solution
AutomatePM implemented a comprehensive lease renewal automation workflow that monitors every lease and triggers strategic outreach at optimal intervals.
Automated Monitoring
System continuously tracks all lease end dates and automatically flags upcoming renewals 120 days in advance.
Multi-Touch Outreach Sequence
Personalized messages sent at 120, 90, 60, and 30 days before lease end, with content tailored to tenant payment history.
Dynamic Offer Generation
Automatic creation of renewal offers with market-based pricing and customizable lease terms based on property and tenant data.
Real-Time Dashboard
Live visibility into renewal pipeline with status tracking, response rates, and escalation alerts for non-responsive tenants.
The Results
"We went from missing 3-5 renewals every month to zero. The automation doesn't just save time—it's saving us over $180,000 a year in turnover costs. Every lease gets the attention it deserves, and our team can focus on building relationships instead of chasing spreadsheets."
Operational Impact
- 100% of renewals tracked and addressed
- 18 hours saved per week
- 95% tenant response rate
- Zero missed opportunities
Financial Impact
- $180K annual cost savings
- 92% renewal rate achieved
- 45+ days average move-out notice
- ROI achieved in first month
Ready to Eliminate Missed Renewals?
Book a free workflow planning session and we'll show you how to automate your lease renewal process just like Skyline Property Management.