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Maintenance Success

How Riverside Property Group Achieved Sub-30-Second Response Times

Automated vendor coordination reduced maintenance response times from hours to seconds while saving 14 hours weekly on coordination.

Riverside Property Group
•
550 Units
•
Portland, OR
<30 sec
Response Time
92%
Tenant Satisfaction
14 hrs
Saved Weekly
550
Units Managed
Riverside Property Group

The Results

"Response time went from 4-6 hours to under 30 seconds. Tenants are amazed, vendors love the clarity, and our team finally has time to focus on real problems instead of playing phone tag all day."

Michael Davis
Operations Manager, Riverside Property Group

Efficiency Gains

  • Response time under 30 seconds
  • 14 hours saved weekly
  • 24/7 request intake
  • Zero missed maintenance requests

Satisfaction Impact

  • 92% tenant satisfaction rate
  • Faster vendor assignment
  • Real-time status updates
  • Improved online reviews

Ready to Transform Maintenance Coordination?

See how automated vendor coordination can revolutionize your maintenance operations.

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