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Tenant Onboarding Success

How Modern Living Communities Improved Tenant Satisfaction with Digital-First Onboarding

A forward-thinking property manager transformed move-in experiences, achieving 4.8/5 satisfaction scores while reducing onboarding time by 70%.

Modern Living Communities
•
600 Units
•
San Francisco, CA
4.8/5
Satisfaction Score
70%
Time Saved
35 min
Avg Onboarding
600
Units Managed
Modern Living Communities

The Results

"The digital onboarding experience has become our competitive advantage. New residents love how modern and effortless it is. We've gone from negative reviews about move-in chaos to 5-star ratings praising how smooth everything was."

Rachel Morgan
VP of Resident Experience, Modern Living Communities

Tenant Experience

  • 4.8/5 satisfaction score
  • 94% positive review rate
  • Seamless digital experience
  • Instant access to all resources

Operational Impact

  • 70% reduction in onboarding time
  • 35 minutes average per tenant
  • Consistent process delivery
  • Zero missed onboarding steps

Ready to Modernize Your Onboarding?

Create exceptional move-in experiences that tenants love and save your team hours of work.

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