Lease Renewals Success

How Horizon Living Increased Retention by 25% with Proactive Renewal Outreach

Strategic automation increased renewal rates from 71% to 96% while saving 16 hours weekly on manual outreach and tracking.

Horizon Living

•

850 Units

•

Austin, TX

25%

Renewal Increase

96%

Renewal Rate

16 hrs

Saved Weekly

850

Units Managed

The Results

"Our renewal rate jumped from 71% to 96% in just 6 months. The proactive outreach catches tenants early, addresses concerns before they become problems, and makes renewal the easy choice. It's been transformational for our business."

David Park

President, Horizon Living

Renewal Impact

25% increase in renewals
96% renewal rate achieved
60+ days average move-out notice
$425K annual turnover savings

Operational Efficiency

16 hours saved weekly
Proactive tenant engagement
Early issue identification
Automated offer generation

Ready to Boost Your Renewal Rate?

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