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Rent Collection Success
How Apex Communities Transformed Delinquency Management with Smart Escalation
A property management firm implemented intelligent rent collection automation, achieving 95%+ collection rates and reducing delinquency by 40%.
Apex Communities
•
900 Units
•
Atlanta, GA
95%+
Collection Rate
40%
Delinquency Reduction
10 hrs
Saved Weekly
900
Units Managed
The Challenge
Apex Communities faced consistently high delinquency rates due to inconsistent follow-up and lack of systematic escalation. Manual collection efforts were time-consuming and yielded poor results.
"The smart escalation system changed everything. It's firm but fair, consistent but personalized. We've gone from constant collection headaches to predictable cash flow and happy owners."
Jennifer Lee
VP of Operations, Apex Communities
Results Achieved
- 95%+ collection rate achieved
- 40% reduction in delinquency
- 10 hours saved weekly on follow-up
- Predictable cash flow established
Key Features Used
- Automated payment reminders
- Progressive escalation sequences
- Payment plan automation
- Real-time collection analytics
Ready to Improve Your Collection Rate?
Discover how intelligent rent collection automation can transform your delinquency management.